Buyers must place a deposit $100 for each knife ordered to secure their serial number(s). I suggest doing so quite promptly.
That deposit is 75% refundable between now and the presentation of the prototypes (presentation is expected in December or January). So, if your situation changes and you do need to back out early, you can do so, but there is a substantial penalty.
Once the prototype as been presented, $95 of the inital deposit is refundable. So, if you don't like the final design,you can back out. The 5% charge for withdrawal at this point covers only the legitimate costs of processing. Signing up early and placing your deposit assures your position. But, you risk only $5.
Once the prototype is presented, buyers must make final option selections and must bring their deposit up to 50% of the total price of their piece(s) within thirty days or their deposit will be refunded less the aforementioned 5% and their serial number(s) made available to the public. The deposit becomes non-refundable at this point.
Once each knife is complete, the buyer must complete payment with sixty days or the deposit is forfeited and the knife/knives made available to the public.
I know that it's hard to buy an expensive knife "Sight unseen." That's why I insisted on such unusually liberal terms. If you have never bought a custom knife before, be assured that this is a very liberal arrangement. Custom makers of Mr. Ralph's stature usually insist on substantial, non-refundable deposits or even on 100% pre-payment.